Last updated: 25-August-2026

Angus & Mearns Support (“we”, “us” or “our”) respects your privacy. This policy explains how we collect, use and protect personal information when you contact us or use our support services.

Information we collect

We may collect your name, contact details, information about your support request, correspondence with us, and limited technical information when you use our website.

How we use your information

We use your information to:

• respond to enquiries and provide support;
• manage our relationship with you;
• improve our services and website;
• keep appropriate business and legal records; and
• meet our legal and regulatory obligations.

Our lawful bases for using personal information are fulfilling a contract or taking steps at your request, our legitimate interests in operating and improving our services, compliance with legal obligations, and consent where required.

Sharing your information

We may share information with trusted service providers who help us operate our services, such as website, email, hosting and IT providers. We do not sell your personal information. We may also disclose information where required by law or to protect our rights, safety or property.

How long we keep information

We keep personal information only for as long as necessary for the purposes described above, including any legal, accounting or reporting requirements. Retention periods depend on the type of information and why it was collected.

Your rights

Subject to legal exceptions, you may have the right to access, correct, delete or restrict the use of your personal information, object to certain processing, and request a copy of information you have provided to us. Where we rely on consent, you may withdraw it at any time.

To exercise your rights, or ask a privacy question, contact us at [email protected].

You can also complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint.

Cookies

Our website uses cookies and similar technologies to enable us to provide a service. You can opt out of cookies when the website loads or disable them in your browser.

Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page.